{"id":5068,"date":"2022-05-31T07:49:02","date_gmt":"2022-05-31T07:49:02","guid":{"rendered":"https:\/\/demandplay.com.au\/watch\/?page_id=5068"},"modified":"2022-06-06T20:03:42","modified_gmt":"2022-06-06T12:03:42","slug":"help-faq","status":"publish","type":"page","link":"https:\/\/demandplay.com.au\/watch\/help-faq\/","title":{"rendered":"Help\/FAQ"},"content":{"rendered":"\t\t
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What is Demandplay?<\/b><\/p>\n

Demandplay is the place to watch and access any video or live content generally created by Demand it now media solutions but also by its clients and customers. <\/p>\n

Demandplay hosts videos and live streams on behalf of customers aswell as creating our own content<\/p>\n

if you are looking for somewhere to host your video or media , contact us today , we can place things behind tickets\/paywalls and stream anything you like!<\/p>\n

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What is a membership ? <\/b><\/p>\n

A Membership is different to a order , a membership is like a subsciription to netflix which will generally allow you to watch more then one video or live stream or turn off adverts for you <\/p>\n

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What is a Order ? <\/b><\/p>\n

Orders are passes and products purchased , usually a one off thing like a ticket to play a live stream or video<\/p>\n


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How do i watch a pay-to-view live stream or video?<\/b><\/p>\n

Click on the video and it will usually tell you straight away that you will need to purchase a virtual ticket to view it and will link you to where you can buy the appropriate ticket<\/p>\n

once you have paid for your ticket , you can login and go back to the video you were trying to play and it will be available to watch ( provided your ticket has been approved in some cases )<\/p>\n


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My ticket doesn’t work ? <\/b><\/p>\n

Some tickets need pre-approval for you to gain access to the video , please check your ‘my orders ‘section for ticket processing status <\/p>\n


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What can i watch your videos on ? <\/b><\/p>\n

This website works on most capable devices and on PC\/desktops <\/p>\n


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Can i buy a video or a portion of video ?<\/b><\/p>\n

send us a contact request and we can make the relevant enquiries to the media owner if they are permitting sale or snipping <\/p>\n


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My video keeps buffering! ?<\/b><\/p>\n

Check your internet connection , most videos will automatically adapt to your connection speed and drop\/raise quality as needed  , try restarting the device your viewing the video on if all else fails <\/p>


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Id like to put my videos\/course\/lecture\/talk on your site .. can you help?<\/p>

Yes! … we are a custom hosting solution , we can host your videos right here and paywall or restrict them if needed <\/p>

we can even host your live stream here too! <\/p>


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